Once the Floor and Décor receive your product, the return will be processed within 36 – 48 hours. You will have to bear the shipping cost for these returns.The FedEx shipments should also be packed in a way that they do not break or get damaged during transportation.If the products are not secured properly, the truck will not pick it up. For LTL shipped products, you have to put them or shrink-wrap them to the pallet.
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